Privacy Policy

(as of 18. November 2019)

Welcome to LevelUp Labs (“we”). This privacy policy (“Privacy Policy”) has been created to provide information about how we collect, store, and use the information about users of our services (you) including but not limited to Synapptico mobile application, Synapptico website and Synapptico email support.

Information we collect

When you interact with us through our Services, we may collect data and other information from you, as further described below:

Personal Data: The only personal data we collect from you is the information you voluntarily provide when you contact us via email. In such case we may collect information such as your name, email address, and contacts info. This information is not shared with the public nor other organizations. We may keep your message, email address and other information you provide to respond to your request.

Non-Identifiable or Aggregated Data: When you interact with Synapptico mobile app, we receive and store certain personally non-identifiable data, such as but not limited to number of times you played certain game, number of times you played certain level, duration of your interaction with Synapptico etc. Information, which is collected passively using various technologies, cannot be used to specifically identify you. It is only used to enhance the games and user experience of Synapptico mobile app.

Furthermore, in order to improve the app, LevelUp Labs may collect data about software errors, date and time of crash, application date and other non-personal data. LevelUp Labs uses Bugsnag tool to enhance Synapptico mobile app. The privacy policy for Bugsnag is located here: https://docs.bugsnag.com/legal/privacy-policy/

Changes

The Services and our business may change from time to time. As a result, at times it may be necessary for Synapptico to make changes to this Privacy Policy. Depending on the type of change, we may notify you of the change by posting on this page. Please review this policy periodically, and especially before you provide any personal data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.